Remove Dead Numbers
Reduce Costs - Only Contact Live Numbers
Optimise Campaign Success
Under Half The Cost Of Sending An SMS
Easy To Use Customer Interface
Improve The Efficiency Of Your Call Handlers
Data Washer Overview
Data Washer allows any business that calls or texts a database of mobile customers, to cleanse their data before contacting them. This works using our link into the databases maintained by all UK mobile network operators.
When you upload your list of numbers onto our UK IT Interactive platform, we will email you the list of number sharing the following information.
- Phone number status (handset connected or dead)
- Current Mobile Operator (regardless of whether the number has been ported)
- Phone Status unknown (user may be abroad, or not connected to their network)
If your data is used in a contact centre environment, or fed into a dialler, using clean data is paramount. It will massively improve agent idle times and productivity, by increasing the probability of calls being connected.
If you imagine it can take up to 5 seconds to make a call to a mobile number, and return a failed cause-code back to the originator. A high volume of disconnected mobile numbers would encourage a contact centre to increase the 'calls-per-agent' ratio on the dialler, which if clean data was then encountered, may lead to dropped calls.
Using our UK IT Voice platform to broadcast your message across to a multiple of users is a cost effective and streamline method of increasing contact rates, without increasing staff overheads.
However ensuring the numbers are live and in service is also key to making sure time and money is not wasted. Using Data Washer before starting a voice push campaign keeps costs low, and will optimise your campaign success.
Checking a mobile number is over 50% cheaper than sending a single text. Therefore it makes commercial sense that any database is washed before you broadcast your text message.
Most businesses send multiple texts to the same number, and if this is you then ensuring that number is live, could save your business money.
In addition if your sending texts where customers can call back in, then sending that message to an accurate number of users will allow you to plan what volumes of text messages, generates how many calls.